Digital
2012-07-11 19:54:49 UTC
Exception message: Invalid license. PidGen.dll cannot be loaded from
this path C:\Program Files\Microsoft Dynamics CRM\Server\bin
\PidGen.dll
This error effected all deployments on each server and halted the
application use completely, bringing production use to a halt. The
issue occurs randomly but generally once every 24 hours. After roughly
two weeks the issue appears on another server that we applied rollup
21 too. Same issue and result, which occurred randomly once every 24
hours.
To work around the issue, a simple recycle of the MS CRM app pool
returns the application back to a functional state until the error
appears again. We have reached out to MS directly but they have so far
been unable to identify the root cause or reason for the error.
1. Our licenses are up to date and valid.
2. Our group policies have not changed as other MS CRM servers we host
do not exhibit the issue.
3. We have tried replacing the PidGen.dll from another known good
server, but the issue continues.
4. We have granted all rights/access to the MS CRM related folders and
IIS related folders, but the issue continues.
5. We bounced, restarted and validated all system services are up and
functional.
6. We have eliminated the anti-virus.
If anyone has any insight or ideas on this please post. We are at the
point of rolling back to update 10 or worse, migrating all deployments
to a new clean server install.
Cheers!
this path C:\Program Files\Microsoft Dynamics CRM\Server\bin
\PidGen.dll
This error effected all deployments on each server and halted the
application use completely, bringing production use to a halt. The
issue occurs randomly but generally once every 24 hours. After roughly
two weeks the issue appears on another server that we applied rollup
21 too. Same issue and result, which occurred randomly once every 24
hours.
To work around the issue, a simple recycle of the MS CRM app pool
returns the application back to a functional state until the error
appears again. We have reached out to MS directly but they have so far
been unable to identify the root cause or reason for the error.
1. Our licenses are up to date and valid.
2. Our group policies have not changed as other MS CRM servers we host
do not exhibit the issue.
3. We have tried replacing the PidGen.dll from another known good
server, but the issue continues.
4. We have granted all rights/access to the MS CRM related folders and
IIS related folders, but the issue continues.
5. We bounced, restarted and validated all system services are up and
functional.
6. We have eliminated the anti-virus.
If anyone has any insight or ideas on this please post. We are at the
point of rolling back to update 10 or worse, migrating all deployments
to a new clean server install.
Cheers!