Hi I am having this same issue at a client. I recently added a group of workflows to send off emails and help control some data etc. and the workflows are running like crazy, the same workflow runs more than 10 times in a row in some cases.
I created a VPC with CRM and restored their database to it to try and replicate the problem and could not. So I am inclined to belive this may be a server related issue.
Steve wrote:
Email activities trigger or run more than once
06-May-10
We have a workflow that triggers on a contact attribute change that sends a
email to the contact. The contact may often, but not always, receive mor
than one email and we can see multiple activities that sent the email. I
there a config or something that attempts to resend an email if it is no
sent immediatly due to a poor system response or similar? Is this in the CR
server or router?
Previous Posts In This Thread:
On Thursday, May 06, 2010 9:35 PM
Steve wrote:
Email activities trigger or run more than once
We have a workflow that triggers on a contact attribute change that sends a
email to the contact. The contact may often, but not always, receive mor
than one email and we can see multiple activities that sent the email. I
there a config or something that attempts to resend an email if it is no
sent immediatly due to a poor system response or similar? Is this in the CR
server or router?
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