Microsoft update KB2416447

[shallotman]

I am unable to install the above update, have closed down my antivirus on
norton, to no avail. If you can help please make it very simple.

[Brian Gibbs]

Unable to load this update - grateful for any advice.
Many thanks from Brian Gibbs

Post by shallotman
I am unable to install the above update, have closed down my antivirus on
norton, to no avail. If you can help please make it very simple.
--
76 yr old computer moron