Ravi Kishore
2010-04-13 16:27:02 UTC
We are noticing a problem with our Dynamics CRM 4.0 hanging sporadically from
the web client.
For some users, the whole system freezes for approximately three minutes at
which point an error message is displayed(see below). In the meantime, other
users can access the system fine. After the error message the system works
fine for that user.
This problem occurs for some users more than others, although they are set
up with exactly the same roles and permissions. This issue doesn't occur if
the user is logged onto the CRM server.
ERROR MESSAGE:
An error has occured. Try the action again. If the problem continues,check
the Microsoft Dynemics CRM Community for solutions or contact your
organisations Microsoft Dynamics CRM Admiistrator. Finally, you can contact
Microsoft Support.
Also one more observation is its not able to load some of the elements in
the form while loading and hence its getting hanged this is only one
observation.
the web client.
For some users, the whole system freezes for approximately three minutes at
which point an error message is displayed(see below). In the meantime, other
users can access the system fine. After the error message the system works
fine for that user.
This problem occurs for some users more than others, although they are set
up with exactly the same roles and permissions. This issue doesn't occur if
the user is logged onto the CRM server.
ERROR MESSAGE:
An error has occured. Try the action again. If the problem continues,check
the Microsoft Dynemics CRM Community for solutions or contact your
organisations Microsoft Dynamics CRM Admiistrator. Finally, you can contact
Microsoft Support.
Also one more observation is its not able to load some of the elements in
the form while loading and hence its getting hanged this is only one
observation.