Advanced Find Contact Field do not display

[Di]

Hi, we have set up a test environment which is supposed to replicate our live
environment, except that the Advanced Find for Contacts does not display the
contact fields, but it does display related entity fields. It works for the
other entities ( ie Activites/Campaigns) but does not work when the related
entity is Contact.
Any suggestions?
Regards
Di

[Dave Ireland]

Hi Di,

So when you do and advanced find, select Contact as the type, and click 'New',
you don't have any of the normal contact attributes available in the picklists
for your criteria?

How did you create your test environment? Can you work with the contact
records normally otherwise (create, delete, update, re-assign)?

Dave

Post by Di
Hi, we have set up a test environment which is supposed to replicate our live
environment, except that the Advanced Find for Contacts does not display the
contact fields, but it does display related entity fields. It works for the
other entities ( ie Activites/Campaigns) but does not work when the related
entity is Contact.
Any suggestions?
Regards
D