request a read receipt???

[Orkun Goze]

is it possible to request a read receipt for the emails sent from ms crm? if
yes, how?


regards,
orkun

[Orkun Goze]

ps. i dont use crm sales for outlook. i need a solution for web client or an
exchange server tip.

Post by Orkun Goze
is it possible to request a read receipt for the emails sent from ms crm? if
yes, how?
regards,
orkun

[g***@gmail.com]

Post by Orkun Goze
is it possible to request a read receipt for the emails sent from ms crm? if
yes, how?
regards,
orkun

hi... please let us know if you have found something till now as we need this on a priority basis.

[Paul Reitmeyer]

Post by Orkun Goze
is it possible to request a read receipt for the emails sent from ms crm? if
yes, how?
regards,
orkun

Im pretty sure that's not possible. There is no option on the email entity itself for this type of a request, unless you could set all emails from the exchange server (if you have one), it wouldn't be a CRM specific setting. You might try the Microsoft Exchange forum to see if you can force a read-receipt for all emails. Additionally, if you did somehow send the email with a read-receipt, without a forward mailbox or inbound rule you'd never get the response back into the CRM server. Hope that helps.
-Paul