Discussion:
Mapping disabled users in CRM 4.0 Import Organization
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Randy Bristol
2010-09-30 14:21:03 UTC
Permalink
Hello,

I am in the process of moving a CRM deployment to new servers in the same AD
domain. I am using the Import Organization tool in Deployment Manager. When
I get to the Select Method for Mapping Users step, I select Keep Existing
Users since the new deployment will be on the same AD domain as the old one.
When I hit Next, I get an error message - "There was an error during the
users mapping." When I hit OK on the error message, I am taken to the Edit
Users Mappings page and notice that all of the unmapped users are disabled
users in CRM who have been deleted in AD. Is there a way to proceed with the
Import Organization process without re-creating each disabled CRM users AD
account?
LeonTribe
2010-10-01 10:50:40 UTC
Permalink
On Oct 1, 12:21 am, Randy Bristol
Post by Randy Bristol
Hello,
I am in the process of moving a CRM deployment to new servers in the same AD
domain.  I am using the Import Organization tool in Deployment Manager.  When
I get to the Select Method for Mapping Users step, I select Keep Existing
Users since the new deployment will be on the same AD domain as the old one.  
When I hit Next, I get an error message - "There was an error during the
users mapping."  When I hit OK on the error message, I am taken to the Edit
Users Mappings page and notice that all of the unmapped users are disabled
users in CRM who have been deleted in AD.  Is there a way to proceed with the
Import Organization process without re-creating each disabled CRM users AD
account?
I'm not sure of the details but I am sure you can import organisations
and ignore the deleted users in the mapping because others have told
me they've done it. Keep playing with the settings ;)

Leon Tribe
Want to hear me talk about all things CRM? Check out my blog
http://leontribe.blogspot.com/
or hear me tweet @leontribe
sunil
2010-12-01 07:44:42 UTC
Permalink
Hi, were you able to solve this issue? We are facing the same issue with the disabled users, while Automotically mapping the users.
Post by Randy Bristol
Hello,
I am in the process of moving a CRM deployment to new servers in the same AD
domain. I am using the Import Organization tool in Deployment Manager. When
I get to the Select Method for Mapping Users step, I select Keep Existing
Users since the new deployment will be on the same AD domain as the old one.
When I hit Next, I get an error message - "There was an error during the
users mapping." When I hit OK on the error message, I am taken to the Edit
Users Mappings page and notice that all of the unmapped users are disabled
users in CRM who have been deleted in AD. Is there a way to proceed with the
Import Organization process without re-creating each disabled CRM users AD
account?
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I am not sure of the details but I am sure you can import organisations
and ignore the deleted users in the mapping because others have told
me they have done it. Keep playing with the settings ;)
Leon Tribe
Want to hear me talk about all things CRM? Check out my blog
http://leontribe.blogspot.com/
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walt shinsky
2010-12-03 16:40:54 UTC
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We are also in same boat, with > 25 former users in this same situation. The solution I have found -- BUT HAVE NOT TRIED YET is:
http://social.microsoft.com/Forums/en-US/crm/thread/77a1d209-286e-424e-b388-2f489b12f490
--and--
http://social.microsoft.com/Forums/en/crm/thread/82d78a73-7fa6-46d4-82ce-9b7ab3cf433f

(there?s gotta be a simpler way.)

Still Googling this AM. If I find better, or go this route, I will update.


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