contract status doesn't change from "invoiced" to "active"

[Kate]

I have been using CRM V3 Contract Management since May 2006. I add a new
contract and "invoice" it, when it then reaches the start date the status
changes to "Active".... until now
I entered 3 new contracts in Dec which started on the 1st Jan but the status
still has not changed to Active and therefore cases cannot be logged against
the contracts.
The only thing I've been able to find is that in v1.2 maintenance scripts
were used to update the status. Is this still the case in V3? Any ideas
what has gone wrong

Thanks

[Sofi M]

Hi,

This is late reply but I had the same problem in CRM 2011.
Open the contract, select Hold Contract button and then select Release Hold. After this the status will be fixed.

Regards,
Sofi

Post by Kate
I have been using CRM V3 Contract Management since May 2006. I add a new
contract and "invoice" it, when it then reaches the start date the status
changes to "Active".... until now
I entered 3 new contracts in Dec which started on the 1st Jan but the status
still has not changed to Active and therefore cases cannot be logged against
the contracts.
The only thing I've been able to find is that in v1.2 maintenance scripts
were used to update the status. Is this still the case in V3? Any ideas
what has gone wrong
Thanks