Discussion:
access to http://servername/help/default.aspx is denied: HTTP Error 401.2 - Unauthorized: Access is denied
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Patrik Vogel
2009-10-26 16:54:00 UTC
Permalink
On the productive CRM installation the help button on top right of each
form, does not show the requested help, but an error message, that access is
denied.

http://servername/help/default.aspx
HTTP Error 401.2 - Unauthorized: Access is denied


CRM Server is installed on 64-bit Windows server 2008 R2.
For the rest there are no access denied errors on the crm itself.

On our development installation on a 32-bit windows server 2003 there is no
such problem.

Who can give me a hint?

Patrik Vogel
emon
2009-10-27 13:10:01 UTC
Permalink
Is the "Help" Virtual Directory under the CRM website using CRMAppPool? how
about it's ASP.net version?
Post by Patrik Vogel
On the productive CRM installation the help button on top right of each
form, does not show the requested help, but an error message, that access is
denied.
http://servername/help/default.aspx
HTTP Error 401.2 - Unauthorized: Access is denied
CRM Server is installed on 64-bit Windows server 2008 R2.
For the rest there are no access denied errors on the crm itself.
On our development installation on a 32-bit windows server 2003 there is no
such problem.
Who can give me a hint?
Patrik Vogel
.
crm_geek
2009-11-17 13:46:04 UTC
Permalink
hey folks
im receving the same error , im pretty sure the problem is from windows 2008
and its an authentication problem on IIS 7 , any help please ?

thanks
Giacinta
2010-12-09 07:37:08 UTC
Permalink
I have the same error. Dou you have any news?
Thanks
Giacinta
Post by Patrik Vogel
On the productive CRM installation the help button on top right of each
form, does not show the requested help, but an error message, that access is
denied.
http://servername/help/default.aspx
HTTP Error 401.2 - Unauthorized: Access is denied
CRM Server is installed on 64-bit Windows server 2008 R2.
For the rest there are no access denied errors on the crm itself.
On our development installation on a 32-bit windows server 2003 there is no
such problem.
Who can give me a hint?
Patrik Vogel
Post by emon
Is the "Help" Virtual Directory under the CRM website using CRMAppPool? how
about it is ASP.net version?
Post by crm_geek
hey folks
im receving the same error , im pretty sure the problem is from windows 2008
and its an authentication problem on IIS 7 , any help please ?
thanks
Submitted via EggHeadCafe
Microsoft ASP.NET For Beginners
http://www.eggheadcafe.com/training-topic-area/ASP-NET/7/ASP.aspx
emon
2009-10-27 13:10:01 UTC
Permalink
Is the "Help" Virtual Directory under the CRM website using CRMAppPool? how
about it's ASP.net version?
Post by Patrik Vogel
On the productive CRM installation the help button on top right of each
form, does not show the requested help, but an error message, that access is
denied.
http://servername/help/default.aspx
HTTP Error 401.2 - Unauthorized: Access is denied
CRM Server is installed on 64-bit Windows server 2008 R2.
For the rest there are no access denied errors on the crm itself.
On our development installation on a 32-bit windows server 2003 there is no
such problem.
Who can give me a hint?
Patrik Vogel
.
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