Workflow Time out

[Mike Markowitz]

I am trying to write a workflow with a timeout so an email can be sent 2
months prior to a specific date field. The workflow fire but just keeps
waiting even past the 2 month time frame. I am not sure what I am doing wrong

The workflow states:

workflow -> Timeout -> Equals months:2 Before Client License Information:
Maintenance Exp. Date.

I believe this is correct. Can some please let me know what I am doing
wrong.

Thank you

[AdamV]

I've seen issues sometimes with workflow timeouts or wait states which
fail to trigger if the condition is already met when the workflow runs.

For example, if today is already less than 2 months to the expiry date
and the workflow runs, it may "ignore" this and wait indefinitely.

To get around this I always used a "normal" condition to test if it was
already true, then a wait state in the "otherwise" part. Eg:
If X=Y
do foo
otherwise wait until X=Y
do foo

Is it this sort of issue you are getting (especially if you are using
dummy data for testing), or is it failing to timeout on ones which
started before that 2 month date and did not timeout properly thereafter?

Adam

Post by Mike Markowitz
I am trying to write a workflow with a timeout so an email can be sent 2
months prior to a specific date field. The workflow fire but just keeps
waiting even past the 2 month time frame. I am not sure what I am doing wrong
Maintenance Exp. Date.
I believe this is correct. Can some please let me know what I am doing
wrong.
Thank you